Lexcel
is a prestigious quality mark awarded by the Law
Society following independent assessment. It is
an award which is specifically designed for the
legal profession and is only awarded to legal firms
who can demonstrate good practice management and
client care.
On
accreditation of this quality mark each firm must
then be re-assessed on an annual basis for the following
three years after which, the firm has to re-apply
and undergo a full re-assessment of the standard.
The
Dental Law Partnership were initially accredited
with Lexcel in December 2002 and for the following
three years successfully achieved full compliance
in each annual assessment covering the six main
standards: management structure, services and forward
planning, financial management, office administration,
managing people and case management.
During
this period the Law Society has been working to
improve the scheme and as a result, the Lexcel Standard
has been redesigned and now comprises eight quality
standards. There are new sections dealing with strategic
policies, supervision and risk management.
The
Dental Law Partnership undertook a full re-assessment
of Lexcel in December 2005 and gained 100% compliance
following an independent assessment. A Lexcel spokesperson
commented that it was very unusual for a practice
not to have any non-compliances at all raised at
assessment and therefore to achieve 100% compliance
is an outstanding result which can be credited to
the professionalism of the whole team.
Achieving
this prestigious award highlights our commitment
to our clients and our aim to provide the best possible
service. This accreditation reassures clients that
they will receive a first class professional, client-focused
service from the Dental Law Partnership while at
the same time demonstrating our commitment to providing
the highest quality access to justice for the dental
patient in England and Wales today.
Investors
In People
The
Dental Law Partnership was awarded with Investors
in People (IIP) in March 2004 following an assessment
by an independent body. IIP is the national standard
which sets out a level of good practice for training
and development of people to achieve business goals.
When
being assessed for IIP one of the areas we had to
demonstrate was that we understood the impact of
our investment in people on our performance and
to show that we are fully committed to developing
our staff in order to achieve our aims and objectives
In
achieving IIP it has been recognised that the Partnership
is an organisation which places a high value on
staff and which recognises that the staff play an
extremely important role. We are fully committed
to our workers and ensure that our staff receive
the training they require to carry out their duties
effectively and to a high standard. We have proved
that our staff have the right knowledge, skills
and motivation to help our clients.
